Setup Guide - Freshsales

Follow our setup guide to reverse ETL to Freshsales using DataChannel.


To connect Freshsales to DataChannel, you need:

  • An active Freshworks CRM account with permissions to write data to the accounts you’d like to sync.

  • An API Key. The process to retrieve this key is described here.

Setup instructions

  1. Create a data model and specify the data warehouse from which you want the data for your Freshsales. If you have not yet added a data warehouse, go to data warehouse tab and add a warehouse.

  2. Authorise DataChannel to connect to your Freshworks CRM account using your API key and Domain Name.

    freshsales reverse new creds
  3. Click on + Data Sync to start adding data syncs to your account.

    freshsales reverse data destination detail
  4. Details of individual syncs are available here.

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