List of Available Objects & Reports - Zoho Desk
| Report / Object | Description |
|---|---|
This pipeline can be used to request and retrieve details of an agent in your help desk. |
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This pipeline can be used to request and retrieve the durations taken to resolve tickets. |
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This pipeline can be used to request and retrieve the durations taken to respond to tickets. |
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This pipeline can be used to request and retrieve the number of tickets that are resolved. |
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This pipeline can be used to request and retrieve the number of tickets created in a particular duration. |
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This pipeline can be used to request and retrieve the number of tickets that are in the on hold status. |
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This pipeline can be used to request and retrieve the number of tickets that were reopened in your help desk portal. |
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This pipeline can be used to request and retrieve the total number of responses sent/made by your agents. |
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This pipeline can be used to request and retrieve the number of tickets that have remained unresolved over a particular period. |
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This pipeline can be used to request and retrieve details of a ticket in your help desk. |
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